Shipping takes place 1-3 business days after an order is processed. For customers located in the United States they can expect shipping to take 7-21 business days. For customers located outside of the United States they can expect shipping to take 3-4 weeks. If you have a question on which of these items fall under this category feel free to contact us and we will be happy to let you know.
We do our best to ship out products as fast as possible. We would like to inform you that once a product is shipped we do not accept returns. If you would like to cancel an order or would like a refund, you must do it as soon as possible before we ship your item. If you contact us before we ship your item we are able to give your money back, but once it is shipped we can no longer do so.
If for some reason you did not receive your order after 4 weeks please contact us immediately so we can address the issue right away.
Please note, if you made a large order, all your items may not arrive at once. We ship items out in small groups so that you don't get stung at customs, and also this avoids you waiting for items that may take a little longer. Rest assured, all your items will arrive!